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Surmado Help Center

Support docs for users who need answers now.

Start Here

New user onboarding and first-report setup.

Getting Started Which product should I use? Run your first AI Visibility report

Surmado Code Review

Automated code review on every PR. Setup, standards, and config.

Code Review FAQ Configure surmado-code-review.yml Product page

Understand Your Reports

Interpret Site Audit, AI Visibility, and Strategy outputs quickly.

Understanding Site Audit report Understanding AI Visibility report Understanding Strategy board

Troubleshooting

Fix common setup, report, and delivery issues.

Troubleshooting hub Contact support FAQ

Pricing & Credits

Understand billing, bundles, and plan differences.

Credits & pricing Bundles & auto-refill Refund policy

API

REST API, webhooks, and intelligence tokens for developers.

Structured data & intelligence tokens API Integration Guide

Integrations

Automate Surmado with your favorite platforms.

Zapier Make.com n8n Google Sheets Notion

FAQ / Contact

Need a fast answer or human help? Start here.

Frequently asked questions Contact support team Email hi@surmado.com

Most used docs

Getting Started: Run Your First Surmado Report

Choose AI Visibility, Site Audit, or Strategy, buy a $50 report, and get results in about 15 minutes. Step-by-step onboarding for owners, agencies, and developers.

How AI Visibility + Strategy Work Together: From Diagnosis to Strategy

AI Visibility diagnoses your AI visibility problems. Strategy prescribes the strategic roadmap. Learn how these tools work as a system to improve your AI presence.

How to Read Your Surmado Site Audit SEO Report

Decode every section of your $50 Surmado Site Audit -- performance, accessibility, security, and SEO -- so you can assign fixes that actually raise your score.

How to Read Your Surmado AI Visibility Report

Learn what Presence Rate, Authority Score, Category Share, and Ghost Influence mean, plus the exact next steps to improve AI visibility.

Troubleshooting Common Issues

Quick fixes for common Surmado issues. AI Visibility Presence Rate 0%, Authority Score null, Site Audit Overall Score low, Strategy recommendations conflict, Intelligence Token API 404, delivery delays. Symptom → diagnosis → fix format for fast resolution.

Surmado API Integration Guide

Everything an external developer needs to create an API key, generate reports, and plug Surmado into automated workflows.