Surmado Help Center
Support docs for users who need answers now.
Start Here
New user onboarding and first-report setup.
Understand Your Reports
Interpret Scan, Signal, and Solutions outputs quickly.
Troubleshooting
Fix common setup, report, and delivery issues.
Pricing & Credits
Understand billing, bundles, and plan differences.
API & Integrations
Developer docs for API usage and automations.
FAQ / Contact
Need a fast answer or human help? Start here.
Most used docs
Getting Started: Run Your First Surmado Report
Choose AI Visibility, Site Audit, or Strategy, buy a $50 report, and get results in about 15 minutes. Step-by-step onboarding for owners, agencies, and developers.
How AI Visibility + Strategy Work Together: From Diagnosis to Strategy
AI Visibility diagnoses your AI visibility problems. Strategy prescribes the strategic roadmap. Learn how these tools work as a system to improve your AI presence.
How to Read Your Surmado Site Audit SEO Report
Decode every section of your $50 Surmado Site Audit -- performance, accessibility, security, and SEO -- so you can assign fixes that actually raise your score.
How to Read Your Surmado AI Visibility Report
Learn what Presence Rate, Authority Score, Category Share, and Ghost Influence mean, plus the exact next steps to improve AI visibility.
Troubleshooting Common Issues
Quick fixes for common Surmado issues. AI Visibility Presence Rate 0%, Authority Score null, Site Audit Overall Score low, Strategy recommendations conflict, Intelligence Token API 404, delivery delays. Symptom → diagnosis → fix format for fast resolution.
Surmado API Integration Guide
Everything an external developer needs to create an API key, generate reports, and plug Surmado into automated workflows.